Recently featured on UpCity’s expert article, The Best Customer Retention Tips For Small Businesses In 2023, Meg Mothershed contributed helpful tips on how to keep your best clients:
We periodically check in with our existing clients as well as follow up and engage with them on social media. It’s a quick, easy way to stay in touch and top of mind!
We also send our clients annual holiday gifts that are meaningful to their business and brand. Whether it’s custom-engraved coasters with their logo or a box of delicious, locally-baked cookies, it’s the personal touch that goes along way with building and maintaining client relationships.